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What Does This Mean?

Retention Offer

Brainrot Score: 5.3 ⓘOBSERVED
[ SLANG ][ CREDIT CARD CHURNING ][ POINTS COMMUNITY ]

A bonus points or statement-credit offer a credit card issuer gives an existing cardholder who calls in threatening to cancel, meant to retain the account instead of losing it.

REAL-WORLD EXAMPLE

"Called to cancel and they threw a retention offer at me before I even finished the sentence."

LORE & ORIGIN

Standard credit-card-points community terminology for a well-known negotiating tactic, discussed as a routine annual step many cardholders take before their renewal fee posts.

FIRST SEEN
2018
PEAK ERA (EDITORIAL)
Not established
CURRENT STATUS
Mainstream Slang
Related To:Amex Pop-Up Jail

EQUIVALENT CONCEPTS IN OTHER LANGUAGES

TREND STATUS
→ STEADY
EDITORIAL ESTIMATE
CULTURE CATEGORY
[ SLANG ][ CREDIT CARD CHURNING ][ POINTS COMMUNITY ]
RELATED TERMS

MENTIONS OVER TIME

DOCUMENTED SINCE
2018
NOW

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